Our civil recovery program tackles the counterfeiters and disrupts the magpies of the future.

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The purpose of civil recovery

We help brands tackle the sale of counterfeit goods and where possible, secure recovery of associated damages to feed back into their brand protection program.

We identify and take action against traders infringing on one or more trade marks at a “criminal threshold” who would usually be subject to state or private criminal prosecution.

How it works

We work in collaboration with WRi Group; experts in brand protection, intelligence management, private criminal prosecution and civil recovery. The 7 step process we have created with WRi has led to the successful removal of hundreds of counterfeit goods from online stores and marketplaces, disrupted thousands of pounds worth of illicit trade and recovered thousands of pounds, paid direct to brand owners to invest back into their anti-counterfeiting programs.

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Initial assessment of the potential damage and investigation into the offender.
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WRi Group carries out test purchases to determine if the goods are counterfeit.
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WRi Group carries out test purchases, to determine if the goods are counterfeit.
WRi Group works with your brand representative (or in-house lawyer) to collate evidential statements.
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Case material reviewed by your brand representative before being submitted to us for action.
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WRi Group carries out test purchases, to determine if the goods are counterfeit.
We prepare a thorough Cease & Desist letter in addition to interacting with the trader on your behalf.
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We keep you in the loop at every stage to ensure every step taken is in your best interest.
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WRi Group carries out test purchases, to determine if the goods are counterfeit.
A final outcome report is sent to you, along with any associated damages recovered.
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Since June 2020...


IP is a challenge for startups, Founders don’t have the luxury of getting this wrong. Complicated pros & cons around registering, maintaining & protecting marks, can soon become an expensive minefield if faced with the wrong advice. Founders need trusted IP Attorneys who understand start-ups, but these are hard to come by. Having previously worked with large, corporate IP Attorneys, who didn’t understand the fragile nature of early business, being introduced to Springbird answered all my IP prayers. Both Lisa & Laura, treat my start-up like it was their own, with an understanding Founders can only dream of. They both helped me navigate sending a cease & desist letter to a brand infringing on our marks, during the process of selling marks to another global company. What could have become complicated & expensive, was handled with care, speed, efficiency & attention to detail. When one Attorney was on holiday, the other was briefed to take over, meeting tight deadlines ahead of dreaded long bank holiday weekends. I’m recommending all Founders go straight to Springbird - there’s no need to have any IP conversations with other Attorneys. Lisa & Laura have quickly become crucial, trusted members of my team. But what’s just as important as their extensive IP knowledge, is that they are all really fun to work with. If Springbird can make Trademarks fun, you know you’ve got the right team supporting you!

Papillon Luck


Fifteen Degrees


As a business in innovative and sustainable packaging, we feel grateful to have found Springbird for its reactivity, international vision and their constant search for the best IP strategy adapted to our needs and business development

Cyril Drouet

Managing Director

Choose Planet A


For a fast moving brand that has a large portfolio such as ours, it was a no-brainer to work with the team under their IP subscription. Their knowledge, speed and professionalism mean that we are reassured that our portfolio is in safe hands. It is also hugely cost efficient for us as a business to work under a subscription with fixed-fees and transparent bolt-ons. We could not recommend working with them enough.

Felix Dodd, Legal Counsel




The IP team have been brilliant throughout the entire process. I have had a fantastic experience with everyone on the team. They are very thorough in their work with great attention to detail and are attentive to the company's needs. As a client, it's important to feel valued, and I appreciate how they make me feel like a priority and are swift in their responses. The process is made very painless, and I appreciate that their services are dynamic, competitive and simplified with their subscription and client portal. I feel comfortable knowing they are managing all our IP work, and I look forward to continuing our business relationship.

Grace Ubawuchi

founder & CEO

Xin and Voltaire


We recently moved our IP portfolio over to be managed. The transition was seamless and since then we have been very happy with the quality of advice, the tone in which it is given, and the team we deal with. The subscription model has also made budgeting easier. Thanks to Laura West and all of her team for their great efforts, for quickly becoming a trusted partner, and for being a pleasure to work with.

Alex O’Connell

Head of Legal & Company Secretary



Laura West and the team have given us reliable, timely support for all trademark and IP matters. They are a pleasure to work with, and have taken the time to really understand our business and its evolving context. This means the service they provide goes far beyond simply managing legal processes and into highly practical advice.

Dan Gavshon-Kirkbride




In the time that we have worked with Springbird IP they have impressed us with their knowledge, experience and dedicated staff. It is clear that they are customer focused, adaptable to change when required and work tirelessly to ensure a successful outcome for their clients.

Their Head of department, Laura West, is an accomplished IP Attorney with a superb track record and I would have no hesitation in recommending their services to anyone

– Graham T. Mogg LLM, MCTSI, Managing Director, WRi Group

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